The founders of Alloy Claims previously managed claims at large insurers both in the United States and globally. During their time at these organizations, they found a common thread.
Due to cost constraints, legacy systems and outdated thinking, many carriers seemed to be stuck in the past. In attempting to modernize their claims organizations, they faced incredible internal barriers to change. And they were disheartened to find that outsourcing their claims services wouldn't do much good since the same issue existed in the TPA market.
Outmoded processes and mindsets were the norms, and any sporadic attempts at "innovation" tended to be superficial, enabling the same old problems to rear their ugly heads again.
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Our mission is simple. We aim to provide superior claims service at a lower expense than both internal claims departments and outsource providers
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We specialize in claims involving consumers, fleets, and small businesses and have direct experience in the following areas:
Auto
Homeowners 
Casualty & Liability
Consumer Products Warranty
Fleets
Recreational Marine
Travel Insurance Claims
SME & Small Business
An alloy is a combination of base metals with the resulting material being far stronger than the individual base metals of which it's made. How does this relate to us?
We're well aware that a single, narrow approach to resolving claims simply cannot provide the desired outcome consistently. To get positive results every time, it takes a combination of tried and true methods alongside new ideas, which each lend their strengths to the final product.
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The insurance industry is ripe for modernization and Alloy Claims is well positioned to allow carriers to obtain the benefits of digitization with minimal expense and investment. We're delighed Alloy has selected 360SiteView to help disrupt and improve the traditional claims service model.
- Andrew Peet
Having 16+ years experience in the industry and with a passion for loss mitigation, I believe that Alloy's model of identifying claims with restoration needs and automating assignments to experts immediately upon report of the claim will save insurers money and improve the customer experience. As a TPA, Alloy ensures this level of modern service doesn't have to be limited to only the big players and the Insuretech market.
- Erica Booker
As the CEO of an Insuretech claims platform, I understand the barriers faced by insurers in modernizing. Having worked with the leadership team at Alloy Claims and understanding their service delivery model, they can implement a blend of tried and true methods combined with all of the best that technology and disruption has to offer. Their willingness to adapt to the modern claims landscape without the baggage of legacy processes, software or mindsets gives them the agility to work with insurers of all types and scales.
- Christie Downs
